Stereo Hub Trade-in
Get Platin store credit to upgrade your new generation of WiSA Stereo Hub HT (Model: PTX3) with Platin trade-in. Simply trade in your current eligible stereo hub using the following steps.
Kindly note that your old stereo hub needn't be sent back.
Surround Hub Upgrade
Get Platin store credit to upgrade to the new generation of WISA Surround Hub X. Simply upgrade your current eligible SoundSend or Stereo Hub using the following steps.
Kindly note that your old device needn't be sent back.
3 Steps to Trade In & Upgrade
Trade-in Step 1
Submit a trade-in request through clicking the button below. Provide proofs that you own a Platin stereo hub, including MAC ID, Serial Number, Order Date, Seller Name, and photos of the hub in use.
Upgrade Step 1
Submit an upgrade request by clicking the button below. Provide proof that you own a Platin SoundSend or Stereo Hub, including MAC ID, Serial Number, Order Date, Seller Name, and photos of the device in use.
Step 2
Once we receive your trade-in request, we will review your info, issue special credits, and send a notification to you within 24 business hours. If you haven't created an account yet, we will do by default using the email address you entered.
Step 3
When you click the link shared with you via email, and initiate checkout, you will see this discount automatically applied to the item without any extra steps. This specific product discount allows for combining with order discounts.
Frequently asked questions
Is the trade-in program only available if I purchased the Platin Stereo Hub via Platin store directly?
No. As long as you own a Platin stereo hub, you are eligible for the trade-in program regardless of where you purchased it.
How much credit will I receive from the Trade-in or Upgrade programs?
You will receive a €100 trade-in credit for either program.
Why can't I see discount applied automatically at checkout?
This special discount is only valid for the new Stereo Hub HT and the Surround Hub/Hub X. If you don't add one of these eligible hubs to your cart, the discount will not be shown. Also, it can only be used once per order.
Any Troubles?
If you have any questions or concerns, please feel free to contact us at officialstore@platinaudio.com.